Terms of service
Updated: September 2026
This is an English translation. If it differs from the Albanian version, the Albanian version applies.
These terms govern the use of Veturas, a service provided by Vargu Digital.
Who these terms are for
Veturas is sold only to businesses: dealerships and people who sell cars as a business. By using it you confirm that you are acting for a business. The Acceptable Use Policy and the Data Processing Agreement are part of these terms.
What the service is
Veturas is a platform with a monthly fee that gives a dealership a website, stock management and a way to receive enquiries from buyers.
Price and payment
€75 a month per dealership. You start by paying the first three months up front (€225) or the full year (€799). After that, billing continues with a monthly invoice. Invoices are paid by bank transfer within 7 days. There is no setup fee. Any price change is announced at least 30 days before it takes effect and does not affect a period you have already paid for.
Cancellation
You can cancel with one month's notice. A cancellation fee of €25 applies. The service continues until the end of the paid period; payments already made are not refunded, except under the 30-day guarantee below. When you leave, we export all your data and transfer your domain to you. 90 days after the account is closed, the data is deleted.
If we end the service, we give you one month's notice, charge no cancellation fee, and refund the part you paid for the unused months.
30-day guarantee
If you are not happy, you can end the service within 30 days of the start of your first paid period (the start date on your first invoice). A written message by email or WhatsApp within that time is enough. On the monthly plan we refund months two and three (€150). On the yearly plan we keep the first month at the monthly price (€75) and refund the rest (€724).
The service continues until the end of the first month, with no month's notice and no cancellation fee. The refund is paid by bank transfer within 14 days, to the account the payment came from. We export your data and your domain stays yours, as with any exit. The guarantee applies once per dealership, to its first subscription only.
Non-payment
If an invoice is still unpaid 14 days after the due date, your public website is suspended until it is paid. Your data stays untouched and you can still see and download it from the dashboard.
Your data
Your cars, photos, texts and buyer enquiries remain your property. We do not use them for any other purpose (except the anonymous market statistics below), we do not use them to train artificial intelligence models, and you can export them at any time. For buyer data you are the controller and we are the processor, under the Data Processing Agreement.
Market statistics
We build market statistics (Veturas Insights) from figures that contain no personal data: listed prices and their changes, the days a car was listed, reserved and sold, the number of enquiries, and what visitors search for on dealer websites (the filters and the day only, never who searched). These figures are combined across at least five dealerships, no dealership is named or recognisable in them, and they never include purchase prices, costs or profit. We may publish them (for example the Veturas Index) and show them to dealers. Your own statistics stay yours; the combined figures are ours. Searches on your website are recorded without cookies and without IP addresses.
Dealer exchange
The dealer exchange is a private board between Veturas dealerships with an active subscription. When you offer a car there, other dealerships see its details, photos, inspection and your trade price; your name only if you choose, or once a dealership makes an offer. Trade prices and offers are never shown to the public and never included in public statistics. A sale agreed on the exchange is a contract between the two dealerships: Veturas is not a party to it, holds no money and does not check the car; payment, transfer of ownership and handover are arranged by the two of you.
Support access
When you ask for help, or when we need to fix a problem in your account, we may view your data in the dashboard. This access is opened only for a recorded reason, is read-only, expires on its own within 24 hours and is logged. Every such access is shown to you with its date and reason. Apart from that, we do not look at your data.
Your responsibility
You are responsible for the accuracy of your car data, for the rights to the photos you upload and for following the law when you contact buyers. You follow the Acceptable Use Policy, and you are responsible for the people you give access to the dashboard.
Suspension for misuse
If your account breaks the Acceptable Use Policy, we may hide a listing or suspend the website in the steps described in that policy. We do so only as far as needed and tell you the reason.
Support
Support is given directly by us, through WhatsApp, phone and email, 24 hours a day, 7 days a week, including public holidays. When your website is down or you cannot sign in to the dashboard, we reply within 2 hours. For other questions, by the end of the next day. Support covers help with using the service, the initial stock import and connecting your domain; it does not cover photographing cars, entering data for you day to day or custom design.
Availability
We work to keep the service online at all times, but we do not guarantee uninterrupted operation. Planned interruptions are announced in advance.
What we do not promise
We provide the service with reasonable care and skill. We do not promise any particular number of buyers, sales, search ranking or revenue, and we are not responsible for changes in third-party services that are outside our control.
Limitation of liability
Nothing in these terms limits liability for fraud or for anything that cannot lawfully be limited. Apart from that, our liability for any damage does not exceed the amount you paid in the last 12 months, and neither of us is liable for lost profit or indirect loss.
You compensate us for claims made against us because of the content you publish, such as photos you do not have the right to use or incorrect car data.
Events outside our control
Neither of us is liable for a failure caused by something outside reasonable control, such as a provider outage, a network failure, government action or a natural disaster. If it lasts longer than 60 days, either of us may end the contract without a cancellation fee.
Providers and assignment
We use carefully chosen technical providers and remain responsible for their work. Their list is in the Data Processing Agreement. Neither of us may assign the contract without the other's consent, except as part of a transfer of the whole business.
Domain
Your domain is registered in your name and remains yours. We connect it to your website at no extra cost and, if you leave, we transfer it to you in full. If you don't have a domain, we register one for you and pay for the first year; after the first year the renewal is charged at the registrar's price, about €15–20 a year.
Changes
If we change these terms, we notify you by email at least 30 days in advance. If you do not agree, you can cancel without a cancellation fee.
Law
The law of the Republic of Kosovo applies, without removing any mandatory protection you have under the law of the country where you are established. Disputes are settled first by talking: a written notice setting out the problem, then 30 days to resolve it in good faith. After that, the competent court in Prishtina decides.